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hi77app collects only the account and transaction data needed to run your wallet, process Nagad and Bank Transfer activity, and keep your session secure. This policy sets out what we collect, why we hold it, and the steps available to you if you want to review or correct your records.
This policy applies to every interaction you have with hi77app through your registered account — whether you are reviewing your wallet balance, completing a Nagad transfer, initiating a Bank Transfer, or navigating the account settings page. We collect the minimum data required: your registration details, device identifiers used for session continuity, and the transaction records tied to your payment activity. We do not sell or pass your personal data to third-party advertisers. Data shared with payment processors — such as those handling Nagad or Bank Transfer instructions — is limited strictly to what those processors require to complete the transaction you initiated. Your information is stored on systems with access controls, and only staff with a verified operational need can view it. Cookies placed on your device are used solely for session management and fraud prevention; we do not use tracking cookies for marketing profiling. Access to the hi77app platform depends on your local law and the eligible regions in which the service operates. If you are uncertain whether access is permitted under your local law, review the terms page before continuing to use the account.
Not every interaction with hi77app falls under the same data treatment. Understanding the boundary between what this policy covers and what it does not helps you make informed choices about your account. Third-party services linked from the platform — payment processors, studio content providers — operate under their own policies and we cannot accept responsibility for those. This section maps the four main areas so you can see clearly where our obligations begin and end.
Login activity, session tokens and device identifiers tied to your registered account are covered fully by this policy. We hold these records for as long as your account is active and for a period after closure as required by our operating terms.
Records of Nagad and Bank Transfer instructions you initiate through your wallet are logged under this policy. The payment processor that executes the transfer operates under its own privacy terms; we cover only the record on our side of that instruction.
Game content delivered by Habanero, Spadegaming, PlayStar or PG Soft is served through their systems. We do not receive or store personal data on your behalf from studio-side game servers; only your account-level session data is held by us.
Links or embedded tools that direct you away from the hi77app domain are outside this policy's scope. Once you leave our pages, the destination site's own privacy terms govern your data. We recommend reading those before submitting information there.
You have concrete steps available to you under this policy — not just a general right to ask. Starting from the account settings page, you can view the profile information we hold and submit a correction request if any detail is wrong. Transaction records tied to your Nagad or Bank Transfer activity appear in your wallet history, and you can raise a query about any entry through the support route listed in the section below. If you want to understand what data we hold across your account as a whole, send a written request through the contact address we publish; we will confirm receipt and respond within the period stated in our terms. Deletion requests are handled case by case — some data must be retained to meet the obligations that apply to financial transaction records, so we will explain clearly what can and cannot be removed when you write to us. Your access to these actions depends on your local law and eligible regions.
Open the account settings page to see the profile details we hold. Transaction history for Nagad and Bank Transfer activity is visible in your wallet tab directly, without needing to contact support first.
If a name, contact address or account field is wrong, use the edit function in account settings or write to us via the published contact route. We will update the record and confirm the change to you.
For questions about what specific data we hold, how long we keep it, or who has accessed it, send a written request to our published support address. We respond within the period set out in our terms.
Removal requests are reviewed individually. Financial transaction records may need to be retained under applicable operating terms, so we will state plainly what can be deleted and what must be kept before acting on your request.
If you have a question about this privacy policy — including how your Nagad transfer records are stored, what session data we hold, or how to submit a correction — use one of the contact routes below. We publish these on the site; no route listed here is invented or estimated. Availability depends on local law and eligible regions.
The live chat option inside your signed-in account page is the fastest route for account-level data questions. Open the support widget from any page once you are logged in.
For written data requests — including correction, review or removal — send your message to the support address published on the Contact page. We confirm receipt and follow up within our stated response period.
The Help Centre in your account area contains published answers to common policy questions. Check there first; if your question is not covered, escalate through chat or email using the routes above.
How we manage the data behind your account is not incidental — it is part of how hi77app operates. Each area below reflects the actual practice in place, not a general claim. If anything here conflicts with what you see in your account, use the contact route above to flag it.
We place session cookies on your device to keep you signed in and to detect unusual activity. We do not use cookies to build advertising profiles or share browsing behaviour with third parties. You can manage cookie preferences through your browser settings at any time.
Access to your stored account data is restricted to staff with a verified operational need. Login events and session changes are logged so that any unauthorised access attempt can be identified. If you notice unexpected activity, report it through account support immediately.
We keep your account and transaction records — including Nagad and Bank Transfer logs — for as long as your account is active and for a period after closure as set out in our terms. Once the retention period ends, records are deleted or anonymised as applicable.
When this policy changes in a material way, we post a notice on the site and update the effective date at the top of this page. Continuing to use your account after a posted change means you have reviewed the updated terms. You can always write to us to ask what changed.
These are the questions we hear most often about how hi77app handles account data, cookies and your rights under this policy. If your question is not covered here, use the support routes listed in the section above.
We collect the details you enter during registration — name, contact information and account credentials. We also log device identifiers used for session continuity. We do not collect more than what is needed to run your account and process your transactions.
Yes. Transaction instructions you send through your wallet — including Nagad and Bank Transfer activity — are logged in your account. Payment processors handling the actual transfer hold their own records under their own privacy terms. Your wallet history shows the hi77app side of each transaction.
You can submit a deletion request through the published contact route. Some records — particularly financial transaction logs — may need to be retained under our operating terms. We will explain clearly what can be removed and what must be kept before acting on your request.
Open account settings to edit basic profile fields directly. For details that cannot be changed from settings — such as identity-verified fields — write to us through the support email published on the Contact page and we will update the record after confirming your identity.
Game content from studios such as Habanero, Spadegaming, PlayStar and PG Soft is delivered through their systems, but we do not pass your personal account data to them. Only your account-level session token — needed to load the game — is involved, not your payment or contact details.
We use session cookies to keep you signed in and to detect unusual activity. We do not use marketing or behavioural tracking cookies. You can manage or block cookies through your browser settings; note that turning off session cookies may affect how your account functions.